Your appointments are very important to our Bare Beautique professionals. We hold your appointments just for you and ask that if you must cancel or reschedule an appointment, to please provide us with 24-hour notice. This will allow our team professionals to adjust their schedules accordingly and also accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last-minute cancellations or ‘no shows’ become a habit, you will be charged a cancellation fee. Here is our general breakdown of cancellation fees:
• Less than 24-hour notice will result in a charge equal to 35% of reserved appointment(s) or a minimum of $10.
• ‘NO SHOWS’ will be charged 50% of the scheduled service amount. Cancellations within 2 hours of your scheduled appointment constitute a "No Show" A deposit will be required to book your next appointment.
As a courtesy, we text and/or email to confirm the date and time at least 48 hours prior to your appointment. If we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double-check any appointments if you’re unsure.
We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, we know! However, your tardiness can affect the remainder of our teams’ day by delaying them for their clients who come in on time. For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 10 minute grace period. After that time, we will call to check in on you. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts of the service in order to keep it in the time allotted for you. Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day!
Again, please remember that your appointments are reserved for you & only you. These policies allow us the opportunity to provide the best service possible to all of our clients. We very much appreciate your business and compliance with our policies. See you soon!